Question 1

What plans are available and how much do they cost?

Accepted Answer

Planai offers Standard and Premium subscriptions. Standard: $19/month or $15/month billed annually. Premium: $39/month or $29/month billed annually. An optional Planai Expert add-on is available for $30/month.

Question 2

Is it a one-time payment or a subscription?

Accepted Answer

Both Standard and Premium are monthly or annual subscriptions. You can pay month-to-month or save 25% by paying annually. Cancel anytime - there is no long-term commitment.

Question 3

Do you offer a money-back guarantee?

Accepted Answer

Yes. If you are not satisfied with your purchase, you can request a full refund within 7 days of payment - no questions asked.

Question 4

Can I try Planai before subscribing?

Accepted Answer

Yes. You can create a business plan as a guest without signing up - no account required. You get 6 AI-generated sections to preview the quality. To unlock all 16 sections, subscribe to Standard or Premium.

Question 5

Can I cancel my subscription anytime?

Accepted Answer

Yes, absolutely. There is no commitment. You can cancel your Standard or Premium subscription at any time from your account settings.

Question 6

Can I regenerate a section with AI after it has been created?

Accepted Answer

Yes - every section can be regenerated independently at any time. Just click the regenerate button on any section and the AI will produce fresh content based on your business details.

Question 7

Can I edit the AI-generated content manually?

Accepted Answer

Absolutely. Every paragraph the AI writes is fully editable directly in the editor. You can rephrase sentences, add your own insights, adjust the tone, or rewrite entire sections.

Question 8

Does the AI understand what kind of business I have?

Accepted Answer

Yes. The AI generates content with deep awareness of your specific industry - whether you are in retail, technology, food service, construction, healthcare, or any other sector.

Question 9

Is the content adapted to my country and local market?

Accepted Answer

Yes. The AI takes your country and region into account when generating content. Financial projections, market sizing figures, legal context, currency, and terminology all adapt to your location.

Question 10

Can I change the financial assumptions after they are generated?

Accepted Answer

Yes. All financial assumptions are fully editable. You can adjust revenue growth rates, change expense categories, modify your cost of goods sold, update headcount, and much more - directly in the financial editor.

Question 11

Does the AI automatically calculate financial ratios?

Accepted Answer

Yes. Once your assumptions are in place, the system calculates net income, gross margins, operating margins, break-even points, and other key financial metrics automatically across all projection years.

Question 12

Is my data secure?

Accepted Answer

Yes. All data is transmitted over HTTPS and stored securely. We do not share your business information with third parties. Your plans are private by default and only visible when you choose to share them.

Question 13

Can I delete my data?

Accepted Answer

Yes. You can delete any plan or financial forecast from your dashboard at any time. If you want to delete your account entirely, contact our support team and we will process it promptly.